Conflict is an
inevitable part of our lives. Every individual in this world will face conflict
at some point in their lives. But what is it that causes conflict and what do
you do when conflict arise?
According to
dictionary.com, conflict is "to come into collision or disagreement; be
contradictory, at variance, or in opposition; clash”. Just from this
explanation, you can clearly tell that conflict is caused by thinking
differently from others and opposing other people’s perspectives on things.
Let’s say there is
a conflict between A and B. A thinks he’s right, so therefore he says B is
wrong. But B thinks he is right, so he says A is the wrong one. Both parties
are adamant about their thinking and are too stubborn to change the way they think.
They both don’t want to try and look at things from the other side’s perspective.
When this happens, how will we know who is right or wrong? What do we do when
such conflict like this arises?
Roger Darlington
wrote in his website (rogerdarlington.co.uk) some of the ways to resolve conflicts.
I will just state those that I think seems to be the best and most effective
way to solve conflict. The first one is, of course, showing respect. I think a
conflict will be solved much quicker if you make sure your arguments are in
topic. Attack the argument, not the person. Like Nelson Mandela said, “I
defeated my opponents without dishonoring them.” Disrespecting the other party
will just complicate things further, resulting in a longer time to solve the
conflict.
Next would be asking
a third party to step in and help solve the conflict. I think it’s nice to have
fresh ideas from people outside the conflict. These fresh ideas may be a splash
of cold water to the parties involved in the conflict and may help them to
think in a different way, helping to solve the conflict faster.
If a third party isn’t
available, try proving your statement. Prove to the other party that what you
said is correct. Be honest. If, after your research, your statement happens to
be wrong, just sincerely apologize.
Conflict isn’t
always a negative thing. Sometimes it can open windows that will make you view
the world differently. Conflict only becomes negative when the people involved cannot
fix or handle it. Therefore it is very
important that we know what to do when a conflict arises.
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